Your privacy matters to us. This Privacy Policy explains precisely what personal data gbajje collects from players in Bangladesh, how that data is used, how it is protected, and what rights you hold over your own information. Please read this document carefully.
gbajje ("gbajje", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the gbajje platform at gbajje.biz. This Privacy Policy ("Policy") describes how we collect, use, store, share, and safeguard your personal information when you visit our website, register a player account, make deposits or withdrawals, place bets, or otherwise interact with any gbajje service.
This Policy applies to all players accessing gbajje from Bangladesh and any other jurisdiction where the platform is lawfully accessible. It should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference. By creating a gbajje account or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of this Policy, gbajje acts as the data controller in respect of all personal data collected from players using the platform. As data controller, gbajje determines the purposes for which, and the manner in which, your personal data is processed. All enquiries relating to data privacy and the exercise of your data rights should be directed to our support team using the contact details provided in Section 14 of this Policy.
Where gbajje engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as data processors under contractual obligations consistent with the principles set out in this Policy.
gbajje collects the following categories of personal data from players:
gbajje collects personal data through the following means:
The table below sets out the purposes for which gbajje processes your personal data and the corresponding legal basis for each processing activity:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Performance of contract |
| Identity verification (KYC) and age verification | Identity, Financial | Legal obligation; Legitimate interest |
| Processing deposits and withdrawals | Financial, Identity | Performance of contract |
| Fraud prevention and platform security | Technical, Identity, Financial | Legitimate interest; Legal obligation |
| Personalising your gaming experience | Usage, Communications | Legitimate interest; Consent |
| Responsible gaming monitoring | Usage, Financial, Communications | Legal obligation; Legitimate interest |
| Sending promotional offers and newsletters | Contact, Communications | Consent |
| Resolving disputes and handling complaints | Identity, Communications, Financial | Legitimate interest; Legal obligation |
| Platform analytics and improvement | Technical, Usage | Legitimate interest |
gbajje does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
All third parties with whom gbajje shares personal data are required to implement appropriate technical and organisational security measures consistent with the standards described in this Policy.
gbajje retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years following closure |
| Financial transaction records | 7 years from the date of the transaction |
| KYC verification documents | 5 years from the date of verification or account closure |
| Betting and gaming history | 5 years from the date of the activity |
| Support and communications records | 3 years from the date of the interaction |
| Technical and usage logs | 13 months on a rolling basis |
| Marketing consent records | Duration of consent plus 2 years |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised or aggregated data that cannot be linked back to an individual may be retained indefinitely for statistical and analytical purposes.
gbajje takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, gbajje will notify affected players without undue delay and take immediate remedial action.
gbajje uses cookies and similar tracking technologies on its website to improve platform performance, personalise your experience, and analyse how players interact with the site. The following categories of cookies are used:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies; however, please note that disabling strictly necessary cookies may affect the functionality of the gbajje platform, including your ability to log in and place bets. Instructions for managing cookies are available in the help documentation of your respective browser.
As a gbajje player, you hold a number of rights in relation to your personal data. You may exercise any of these rights at any time by contacting our support team at [email protected]. gbajje will respond to all valid data rights requests within a reasonable period, typically within 30 days.
gbajje operates a strict 18+ policy across all services. The platform is not intended for, and does not knowingly collect personal data from, persons under the age of 18. Age verification checks are applied at the point of registration and during the KYC process to enforce this requirement.
If gbajje becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately, the associated account will be permanently closed, and any funds held in that account will be subject to review in accordance with our underage gaming policy. Parents or guardians who believe a minor has registered an account on gbajje should contact us immediately at [email protected].
gbajje operates primarily to serve players based in Bangladesh. In the course of providing its services, personal data may be transferred to and processed by service providers located in other countries, for example in connection with identity verification, payment processing, or the operation of live game studios.
Where personal data is transferred outside of Bangladesh, gbajje takes appropriate steps to ensure that such transfers are carried out with adequate safeguards in place to protect the data and uphold the principles set out in this Policy. This may include entering into data processing agreements with receiving parties that contractually require them to apply equivalent data protection standards.
gbajje reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, platform services, or data processing practices. Where a material change is made to this Policy, gbajje will notify registered players via the email address associated with their account and/or display a prominent notice on the platform prior to the revised Policy taking effect.
The date of the most recent revision is shown in the "Last Updated" notice at the top of this document. Continued use of the gbajje platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should cease using the platform and request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by gbajje, please contact our dedicated privacy support team. We aim to respond to all privacy-related enquiries promptly and thoroughly.
For data access requests, erasure requests, marketing opt-outs, or any other privacy-related query. Please include your registered username, the nature of your request, and any relevant details to help us respond efficiently.
The technical and operational standards behind every player's privacy on the gbajje platform
Now that you understand how gbajje protects your data, explore our full range of casino games, cricket betting, and slots. Questions? Our support team is available 24/7.